Artisan Order's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at firstname.lastname@example.org.
Checks: If you are submitting a payment via check, we need to hold your order until we receive the funds.
Make payable to: Gilbert & Frech, LLC
Address: Po Box 190 Kipling, NC 27543
Refund, Returns and Exchanges Policies: ArtisanOrder.com is a unique store where independent artisans from all over the world can make items for you and then your order is filled by Gilbert & Frech located in Kipling, NC. This offers you direct prices on items made by hand with the service and online security you can trust. Because of this unique relationship, returns for the purchase amount are not offered but you my return your item within 30 days for an exchange or store credit. There is no charge.
Return and Exchange Form select format: PDF MS Word